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CSPC Collector Upload appears daily but no registered collector

adenter
Level 1
Level 1

How is it possible to have a near daily upload without a collector running?  I am coming into an SNTC setup mid way.  There are no registered collectors but on the processing I see a regular upload taking place.  How do I find the source of that upload?

 

Under 'File Name' there is a file listed but I don't think anyone is doing this on the regular so where is this data coming from?

 

Collection Name:transport_20180601T021115473-0700_9999002006202_swn2_CNC

Customer name omitted.

 

Collection ID 146214635
Processing End Time/Date 2018-06-01 11:30:26
Upload Date Time 2018-06-01 09:11:42
Number of IP Addresses in the Managed Device List 10766
Number of IP Addresses Not collected 0
Total Equipment Count 19994
Number of Third Party Equipment 0
Number of Duplicates Equipment 0
Number of Not Recognized Equipment 1
Number of Not Field Replaceable Equipment 1906
Number of Other Equipment 0
1 Accepted Solution

Accepted Solutions

Justin Sprake
Cisco Employee
Cisco Employee

Hello,

 

This appears to be a collector from an earlier Smartnet Total Care deployment; the configuration process has been completed prior to the release of SNTC version 3.0, in such cases not all collector registrations migrate into the SNTC portal.

 

There may still be a Network Optimization Service still attached this this collector as well:

 

https://www.cisco.com/c/en/us/services/optimization.html

View solution in original post

1 Reply 1

Justin Sprake
Cisco Employee
Cisco Employee

Hello,

 

This appears to be a collector from an earlier Smartnet Total Care deployment; the configuration process has been completed prior to the release of SNTC version 3.0, in such cases not all collector registrations migrate into the SNTC portal.

 

There may still be a Network Optimization Service still attached this this collector as well:

 

https://www.cisco.com/c/en/us/services/optimization.html