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CSPC Notification issue

Yuhsi Takahashi
Cisco Employee
Cisco Employee

My customer and I redeployed their CSPC and we had some issues. The discovery did not work with only one IP. The Ip was checked before the discovery and the server (from CLI) was able to ping it.

We used the credentials they had available in the previous CSPC version and have not been changed.

Then the upload returned an error as well.

 

What would be the best next step to troubleshoot these errors?

Thanks so much.

1 Reply 1

Supriya Patel
Cisco Employee
Cisco Employee

Hi,

 

You have mentioned two issue here - discovery and upload error. Let's work on discovery on given post. Please open separate post for upload.

 

First, please private message me device SN and let me know what version of SNMP is running on device. Please mention what is CSPC version as well. Depending on SNMP version, you can run SNMP walk from device.

 

SNMPv2c:
snmpwalk -v 2c -c <ROCommunityString> <IPAddress>

SNMPv3:
snmpwalk -v 3 -u Username -l SecurityLevel (AuthPriv/AuthNoPriv) -a AuthProtocol (SHA/MD5) -A AuthPasswd -x EncryptionProtocol (DES/AES) -X EncryptionPasswd DeviceIPAddress

 

Thanks,

Supriya