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CSPC Timesync Confusion

millerlw
Level 1
Level 1

Is this a bug or a feature?  Timesync appears to be working properly even though it's confused on whether it actually is or not, I just thought you should know.

CSPC_Timesync.png

Thanks,

Leonard

1 Accepted Solution

Accepted Solutions

enrirami
Cisco Employee
Cisco Employee

Hello,

Thank you for contacting Cisco.

I will check this internally, in the meantime, please provide the following information:

• Company name:
• Company address:
• CR Party ID:
• CSPC ID:
• CCOID:
• Email:

You can share the information via private message.

Kind Regards,

Enrique Ramirez

 

View solution in original post

3 Replies 3

enrirami
Cisco Employee
Cisco Employee

Hello,

Thank you for contacting Cisco.

I will check this internally, in the meantime, please provide the following information:

• Company name:
• Company address:
• CR Party ID:
• CSPC ID:
• CCOID:
• Email:

You can share the information via private message.

Kind Regards,

Enrique Ramirez

 

millerlw
Level 1
Level 1

Apparently this has been reported as a bug

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwc98522

Thank you Enrique for your help,
Leonard

for now workaround is to set the correct time manually via linux commands connecting to collectorlogin and then # su root to get to root ( you may be able to do it on the prompt of collectorlogin user )

 

example :

# timedatectl set-time 'YYYY-MM-DD HH:MM:SS'