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CSPC Upgrade from 2.9 to 2.9.0.1 stuck on Apply-in-progress

Andreas Foerby
Level 1
Level 1

Spun up a new CSPC collector on v2.9 and tried to upgrade/update it to newest release 2.9.0.1. 

 

It is stuck in "Apply-in-progress". 

 

In Troubleshooting guide this is what should be done: 

Apply-in-progress Hunged Note: Sometimes LCM upgrade may continue for 1 day . During LCM upgrade it will display Apply-in-progress .It is strictly recommended that to execute below command if process is hunged for more than a day.

 1. Login to collector appliance as collectorlogin

 2. Switch to root using su – command

 3. Run below commend to check apply process is running Ex:- #ps –aef | grep apply

 4. If any apply process is running, then kill that process using below command.

- Kill -9 from above output

 5. Get the updateDBScript.sh from here and run as root

 6. Login to CSPC UI and go to Software Updates and trigger upgrade

 

I can do step 1-4 but the PID changes every now and then, so I'm not able to kill it. 

Have tried to kill the PPID, but doesn't make a difference. 

 

The update script from step 5 is not available as I probably don't have the correct priviliges on "box.com" so even if I had success on killing the PID I couldn't get further in the t-shoot process. 

 

Have also tried to do what is proposed in this thread: Upgrade to CSPC 2.8 stuck on "Apply-in-progress" - Cisco Community  

1 Reply 1

jfrench99
Level 1
Level 1

Did you ever find a fix for this?