CSPC v2.10.0.6 Uploads not showing in portal

[jaywi11]

Hi Support.

I am having an issue within the STNC portal where my uploads are not showing up. On the appliance end, I am seeing successful uploads, but nothing ever shows up in the portal.

I have been through and cleaned up an old entitlement, which I though might fix the issue, but alas the issue still exists.

[kaptanej]

Hi , 

I am the in-charge of this post and I will be assisting you on this issue . Please provide us the following details in PM (Private Message) so that we can proceed further on the issue: 

• Company Name
• Customer CCO ID 
• Customer Email address 
• Contract Number 

Thanks & Regards, 

Kapil Taneja 

[jaywi11]

Requested detail from this message has been replied to Kapil via PM.

[jaywi11]

Hi Kapil,

I have provided an update via DM. Can you let me know if there are any updates on correcting this issue I am experiencing?

[kaptanej]

Hi , 

Thank you for providing the information . Let us check the details and we will get back with an update shortly via email . 

Thanks & Regards, 

Kapil Taneja