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CSV file upload not updating Inventory list

johnrideout
Level 1
Level 1

I am new to using SNTC and I uploaded my first CSV device list file today.  It indicated the upload was successful and mention I have to logout and login to view the changes.  But when I do this I still don't see any inventory, the only menus I have is Administration with a sub menu All Collectors and Security with sub menu of Threat Awareness Service.  

does anyone know how long after I do the upload before I should see my inventory be updated, it has been a few hours now and still no change.

3 Replies 3

Winifred Zeliger
Cisco Employee
Cisco Employee

I have contacted the experts for this topic and they will help shortly. 

Hi John,

Thank you for reaching out to us , we are Checking on your request will update you soon.

Thanks,

Anusha.

Not sure if you did anything, but this morning my inventory was uploaded and everything was working.