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725
Views
10
Helpful
3
Replies

Customer Trying to Access SNTC Portal.

Lmarquez
Level 1
Level 1

Hey, I have a customer trying to assign one of their internal users access to the SNTC Portal. They're running into a snag where they're not able to assign access and there are issues involved with them gaining access through CSAM in general. I would appreciate assistance in this matter, I have the CCOID of the user and the customer's company, etc.

 

Let me know if there's anything else necessary. Thanks. 

1 Accepted Solution

Accepted Solutions

Suchita Shewale
Cisco Employee
Cisco Employee

Hi There,

 

Please private message me the user details for further review.

 

Regards,

Suchita

View solution in original post

3 Replies 3

Ye Liang
Cisco Employee
Cisco Employee

Hello,

 

Please provide me the details for the issue in a private message.

 

Thanks,

Ye

Suchita Shewale
Cisco Employee
Cisco Employee

Hi There,

 

Please private message me the user details for further review.

 

Regards,

Suchita

 

Hi @Lmarquez 

Conseguiu resolver? Se não, deixe-me saber qual é o problema, com o qual posso ajudá-lo.

 

Best Regards,

Josiane