Discovery job fails in FTD standby when uploading to Smartnet

[gustavosamuel]

Hi everyone, I extend the following question to you, I have some FPR4110 in HA and the discovery job of the standby FTD fails, however, when it is active it is discovered without problems, in platform setting it is the same for both FTDs since they are in HA. and I have at least one HA FPR4110 that detects both devices. I appreciate any comments. Thank you

[juanfsan]

hi Gustavo, this is an extremely rear case, I am looking at information and haven't found anything conclusive as to why when in standby device is not getting discovered. in the meantime only thing that comes to mind is to review the settings and configurations for both FTDs in the HA setup and look for discrepancies.

[juanfsan]

excuse me Gustavo, I would like to know a few things, does the stand by devices appear on the portal? would you kindly send me the serial number of the stand by devices privately?