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400
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5
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don't show serial in cucm using cisco collector

don't show serial in cucm using cisco collector

 

serial.jpg

1 Accepted Solution

Accepted Solutions

adias
Cisco Employee
Cisco Employee

Virtual servers do not have physical serial numbers and do not respond to SNMP physical entity mib serial number request, additionally software management is handled by licenses and not serial numbers.

View solution in original post

2 Replies 2

jofrumki
Cisco Employee
Cisco Employee

The CUCM is considered a virtual machine and thus would not have a physical serial number to display.

adias
Cisco Employee
Cisco Employee

Virtual servers do not have physical serial numbers and do not respond to SNMP physical entity mib serial number request, additionally software management is handled by licenses and not serial numbers.

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