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Error generating Entitlement File

Cisco SmartNet
Level 1
Level 1

Hello again,

DA registered, Portal up, when we try to generate the entitlement file there is this error message:

Already tried on 3 different browsers, cleaned cookies, browser language in en-us.

The only strange thing is that the company name is blank, but the DA registration went well and we chose the company's address correctly.

Client's CCO-ID is: targino2010

What could be this time? I mean, this process should be much smoother and sometimes each step presents a problem that must be troubleshooted. Cisco must fix or simplify this whole process ASAP.

Appreciate your help.

Thanks.

15 Replies 15

Hello,

The bug has been resolved, you should now be able to generate certificates normally. - CSCvd88254

Regards,

Cesar