Has anyone experienced issues with Nexus devices not showing up in the portal? They are being discovered, but the collector says that they are being excluded. All the portal tells us is that they failed to be uploaded.
Unfortunately, that request was submitted using what appears to be a shared account. Cisco access policy requires that each account is associated to one individual, and this policy must be strictly enforced when that account is to be used to administ...
Hi Team
I have a cusotmer with the following query,
if they put their AP’s in a NEMA Enclosure will this affect their warranty/Support in anyway?
They have ordered some external AP’s but these were not waterproof/dust proof etc so they are looking ...
We had an old 2.2 CSP collector that was discovering and uploading to our SNTC portal. I attempted to upgrade the 2.2 collector but it kept failing so i replaced the collector with a 2.6 CSP collector. The collector is discovering and performing in...
Hello team.
This customer cannot use SNTC portal because it is in state how to not be registered yet:
In the SCPC is all right but not happens to SNTC Portal
And this occurs a many days ago
Can you help me?
Thank you!
Hi, I have some issue when trying to give LOA permission access to a CBR Admin user. Seems to be some issue in date settings with the calendaras as seen in the screenshots. I have been trying with different browsers with same results, chrome, firefox...
Hello All!
Maybe someone can help me. I'm having trouble to associate my service contract number with my Cisco.com account. Actually I did associate, but I still can not use my Smart Net, a.g. I can not download new software releases and open TAC cas...
I did the registration but I continue without access!Cisco Services Access Management is working!
But when trying to access the Smart Net Total Care portal (https://tools.cisco.com/smartservices/) he asks to re-register the contract number and the s...
Dear,
Our client's portal is reporting that there are more than 300 devices not convered, but this information is not correct.
All devices are associated with contract 200219053.
We have already uploaded data to the Cisco Datacenter, but the informa...
Hello!
Im Delegated Administrator in my Company. My colleges did requests for access to SNTC portal. I got email messages about this. But there is no any requests in Cisco Services Access Management. I cant grant access. Maybe Im looking in the wrong...
An SNTC customer using CSPC 2.6 has found his CSR1000v routers in the Collector and has them listed as "Managed Devices". However, they are not coming through into the SNTC Portal. Is there some special instructions for getting the found CSR1000v d...
Hi all ,
i have issue with the portal is not showing the inventory i already i added and configure the CSPC and able to see the devices but how to update it on the smart net portal .
Hello.
I am registered as a Administrator but when I log in to Smart Services Connection I get the "Account Setup in progress" page stating my account will be available within 24 hours. However, its been roughly 10 days now and this is still happenin...
