Is it possible to have separate multiple inventory in SNTC web portal ? So that each inventory accessed by specific group of people. Also how creating 2 different upload profile help in this case.
Is it possible to have separate multiple inventory in SNTC web portal ? So that each inventory accessed by specific group of people. Also how creating 2 different upload profile help in this case.
I'm running CSPC 2.7 and have successfully run a CDP discovery for one of my sites when using the core switches as the seed devices. I then tried to run a CDP discovery at two additional sites and the only thing that was discovered was the core swit...
Hello Trying to get customer to adopt SNTC CSCP collector. They don't want to expose the CSCP collector to the internet so they have been exporting inventory from spectrum and then uploading to Cisco. This is a very time consuming process for them. T...
Management has requested that logging to our SIEM service is enabled for our virtual CSPC appliance. I have the destination IP address and port at the ready for the SIEM server, but I see no configuration options (GUI or otherwise) for this monitori...
Buenos dias hace unas semanas estoy tratando de crear ADM para el SNTC y aun no me sale el portal.. cuando quiero registrar agrego el contrato y el numero de serie aosciado a ese contrato.. CHEQUEA CON EXITO PERO EN LA CONFIRMACION ME SALE UN ERROR P...
Hi, I was on a call with a customer today and they mentioned they could no longer see anything in the "All Equipment" under "Inventory" but I could see it when I logged in. There are several other views that they could see that I couldn't and visa v...
Cisco Team, If a customer has microwave sites that do not have a physical address, can Cisco use Latitude and Longitude coordinates? If not, are there any ideas you may have around this issue ? Thank you
Hello, Where do we select to Collect third party devices from the discoveries? From the Manage Data Collection Profiles and select All Managed Devices?
Hi team, could you let me know if TAC support is available 24/7 - 365 for contract that are NBD hardware replacement? Thanks Luigi
I am trying to pull the Custom Inventory and Contract Insights reports for this customer; however, there is no data found for the set filters. Why would this happen and how do we get this fixed? Thanks!
What type of information with respect to TAC cases or SR's created is available/linked to SNTC? Is there a report that can be run from SNTC on this parameter?
Hi all, From CSPC version 2.7 onwards the default upload templates are no longer automatically made available. You must create an upload profile to whatever service you are using be it NOS, SNTC or PSS. To do this go to Settings > Manage Upload Profi...
Hi there, I'm trying to download the KTN report (ANSR spreadsheet) from the portal but when I click on the excel icon I get a white page and the file never downloads. I attached screen shots of the steps I followed. Thank you, -KG
I have a collector that was installed to support a NOS project that is now complete, but want to re-register the collector to my SNTC portal now. I don't see any way to do this. Is it possible?
The Navigation pane doesn't have the options. The collector status is showing "Complete" but there is nothing I can do.
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