Export to File with CSPC

[Mahmoud]

when I run ''run upload profile''  it said successful but I cant found it in upload processing as the newest one was two months ago

I tried to run it several time but with no change

[Lynden Price]

Hi Mahmoud,

Manually run uploads will show under Reports > Job Management Reports > Upload Run Now Jobs

Scheduled uploads will show under Reports > Job Management Reports > Upload Jobs

Thanks,

Lynden

[Mahmoud]

thanks Lyden for your support

but my question is when I upload data to the cloud I cant see this data as my last one was two months ago

[Lynden Price]

On the SNTC portal, when you go to Library > Administration > Upload Processing, you say that you aren't seeing an upload for over two months?

If you check the uploads on the collector (Reports > Job Management Reports > Upload Run Now Jobs), are they running successfully?

[Mahmoud]

I can run the upload profile successfully from "Running Upload Profile Job" but cant access Upload Run Now Jobs

attached error screenshots

[Lynden Price]

It looks like the GUI has lost connection to the server. Try rebooting the server and then view the jobs again.

[Mahmoud]

I restarted and now I can see successful jobs at (Reports > Job Management Reports > Upload Run Now Jobs) as attached

but not at the cloud

[Lynden Price]

Could you expand the latest job (Nov 6) and see if it completed successfully?

[Mahmoud]

Yes I can see it completed successfully 

[Lynden Price]

On the SNTC portal (tools.cisco.com/smartservices) if you click Library > Administration > Upload Processing, do you see a job that came in on Nov 6? Did it finish processing?