11-14-2017 09:43 AM - edited 03-12-2019 07:34 AM
Can someone please provide advice to help get UC endpoints populated in the portal? According to this output, the phones and video endpoints are not processing:
Solved! Go to Solution.
11-20-2017 08:18 AM - edited 11-20-2017 08:29 AM
Hey George,
You can still see all of the UC endpoints under the custom inventory section in the portal. The data that is available will be limited because we could not locate a contract for these devices, but you can still see the hostname and IP. I will send you a private message with a screenshot.
Thanks,
Taylor
11-14-2017 10:47 AM
11-17-2017 10:07 AM
11-17-2017 03:07 PM
So if the phones are not covered with a contract, they won't appear in the portal? It's very uncommon to buy smartnet on phones because they are more of a self-insure type of item, but it would still be nice to have that inventory included in the portal.
11-20-2017 08:18 AM - edited 11-20-2017 08:29 AM
Hey George,
You can still see all of the UC endpoints under the custom inventory section in the portal. The data that is available will be limited because we could not locate a contract for these devices, but you can still see the hostname and IP. I will send you a private message with a screenshot.
Thanks,
Taylor
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