07-30-2021 12:45 PM
Was granted CBR access 25 hours ago and it hasn't gone through. With Monday being a Cisco holiday, wanted to see if this can be pushed through manually ASAP.
08-02-2021 05:33 AM
Hello,
We will try to onboard you manually. Could you please PM me the below details:
Customer company Name:
Partner company name:
Customer Party ID:
Contract Number:
CCO ID of the user that needs to assigned role:
Party ID of the partner company if there is any:
Regards,
Vivek Chauhan
08-04-2021 08:44 AM
Hello,
>Manual sync has been done.
>The user with the mentioned CCO ID teamibos70148 is active as a CBR admin role on the SNTC portal for the account Gila Regional Medical Center.
Thanks & Regards,
Vivek Chauhan
08-08-2021 11:58 PM
Pleased to see your issue as I think I have the same problem, I am also confused and in need of light on this same issue. Need help.
08-09-2021 10:57 AM
Hello Joann8429,
We will try to onboard you manually. Could you please PM me the below details:
Customer company Name:
Partner company name:
Customer Party ID:
Contract Number:
CCO ID of the user that needs to assigned role:
Party ID of the partner company if there is any:
Regards,
Vivek Chauhan
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide