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1388
Views
5
Helpful
4
Replies

Help pushing through CBR access

TeamIBOS70148
Level 1
Level 1

Was granted CBR access 25 hours ago and it hasn't gone through.  With Monday being a Cisco holiday, wanted to see if this can be pushed through manually ASAP. 

4 Replies 4

vivekcha@cisco.com
Cisco Employee
Cisco Employee

Hello,

 

We will try to onboard you manually. Could you please PM me the below details:

 

Customer company Name:

Partner company name:

Customer Party ID:

Contract Number:
CCO ID of the user that needs to assigned role:
Party ID of the partner company if there is any:

 

Regards,

Vivek Chauhan

vivekcha@cisco.com
Cisco Employee
Cisco Employee

Hello,

 

>Manual sync has been done.
>The user with the mentioned CCO ID teamibos70148 is active as a CBR admin role on the SNTC portal for the account Gila Regional Medical Center.

 

Thanks & Regards,

Vivek Chauhan

Joann8429
Level 1
Level 1

Pleased to see your issue as I think I have the same problem, I am also confused and in need of light on this same issue. Need help.

 

 

Hello Joann8429,

 

We will try to onboard you manually. Could you please PM me the below details:

 

Customer company Name:

Partner company name:

Customer Party ID:

Contract Number:
CCO ID of the user that needs to assigned role:
Party ID of the partner company if there is any:

 

Regards,

Vivek Chauhan