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i'm running 2.8.1.7 of the collector and my inventory reports don't have serial numbers included

i get a inventory report twice a week form the portal and the reports don't include serial numbers. Our third party smartnet inventory provider get the same report and they're saying the same thing.

1 Reply 1

jumin
Cisco Employee
Cisco Employee

Hey davidlittlefield,

 

Please confirm you are running a collection job and not just uploading.  Using the collection profile named 'SNTC' will export an upload itself when the collection portion is complete.

 

Thanks,

Justin