Initial CSPC setup query

[Andy Prescott]

I have downloaded the .ova for the collector and set that up. I can now browse to the IPaddress:8001 and am entering valid ip addresses and time zone options etc. but when I click on next I get a fail against every option after a couple of minutes.

Has anyone else come accross this?

[Jarrett Pomeroy]

Hello Andy Prescott,

Can you please see if restarting your VM and attempting the wizard installation steps again help to solve the issue?  If you still receive the same error, you can configure the same options from the "admin" CLI username by pressing "3" on the console and going into the list of shell commands.

Thank you,

Jarrett

[Andy Prescott]

I had tried different browsers, .ova and iso files, FQDN instead of ip addresses for the DNS and NTP fields but have not tried using the cli. Trying that shortly.

[Andrew.Lamont · Accepted solution]

I found that I needed to do the password changes on the collectorlogin and root users before anything would work