Is upload processing down?

[davidoliver1]

I have sent several uploads since the 5/4/17.  One of them failed while the others don't even show up as being Processed.  Is there something going on?  CSPC says they were bundled successfully and sent.

Thanks.

[tnewell]

David - 

Sending multiple uploads from the same appliance, before the initial one completes, causes problems. So, please don't send anymore for now. This can happen with CSV file uploads too.  There's a few enhancements coming soon, which will mitigate this problem.  One is a new column in the Upload Processing Report which will indicate that the upload has been successfully received. Sometimes uploads sit in queue for hours prior to beginning processing.  

I tried to find your account to take a look myself but wasn't able to.  Please send me an email directly (tnewell@cisco.com), with your account name, to figure out next steps. 

thanks, 

Teresa