05-05-2017 05:22 AM - last edited on 07-27-2018 10:28 AM by Cheri Fairbrother
I have two collectors, one with internet access and one without. I have successfully upgraded the one with internet access to 2.7, but I don't see how the same procedure is going to work with the one without internet access. Is that a document to discuss how to update an offline collector? I have done this in the past by downloading to files, transferring them to the collector and running them locally. It seems the new procedure, which is to click on the software upgrade tab, is not going to work on my collector without internet access.
05-09-2017 08:29 AM
Did you previously upgrade through LCM? How did you retrieve the files in previous versions?
Thanks,
Lynden
05-09-2017 09:50 AM
No I did not. I downloaded the files, copied them over to my secure network, and upgraded the collector. I downloaded a jeos file and a sp-2* file and transferred them over. Logged in to the collector and ran the files.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide