David -
Sending multiple uploads from the same appliance, before the initial one completes, causes problems. So, please don't send anymore for now. This can happen with CSV file uploads too. There's a few enhancements coming soon, which will mitigate this problem. One is a new column in the Upload Processing Report which will indicate that the upload has been successfully received. Sometimes uploads sit in queue for hours prior to beginning processing.
I tried to find your account to take a look myself but wasn't able to. Please send me an email directly (tnewell@cisco.com), with your account name, to figure out next steps.
thanks,
Teresa
