05-12-2017 07:39 AM
The Navigation pane doesn't have the options. The collector status is showing "Complete" but there is nothing I can do.
Solved! Go to Solution.
05-15-2017 06:38 AM
Hello,
Could you please try to issue a new upload from your Solarwinds Collector? I will check to see if the upload gets received.
Thank you,
Jarrett
05-12-2017 07:47 AM
Hello,
It looks like there has not been an upload yet from your CSPC registration. After an upload has been received and proceeded, you'll be able to start seeing more of the report options on the left navigation pane.
Can you please see if you're able to issue an upload from the Collector?
Thank you,
Jarrett
05-12-2017 08:33 AM
I don't see an option to upload.
05-12-2017 01:34 PM
Hello,
Were you able to get to the CSPC UI and start walking through the CSPC 2.7 Workflow Wizard? This can help walk you through all the steps to get an upload onto the Portal. Additionally you may create a separate "Upload Profile" on your CSPC.
This guide can help walk through the steps of the Wizard: http://www.cisco.com/c/dam/en/us/support/docs/cloud-systems-management/common-services-platform-collector-cspc/CSPC-Quick-Start-Guide.pdf
Thank you,
Jarrett
05-15-2017 05:04 AM
No still not working.I used Solarwinds as the collector.
Under Library - Administration - all collectors, I can see a CSP0009028967 with the status showing "COMPLETE" but that's it, as I mentioned before my Navigation pane doesn't have the options as it shows in the guides.
05-15-2017 06:38 AM
Hello,
Could you please try to issue a new upload from your Solarwinds Collector? I will check to see if the upload gets received.
Thank you,
Jarrett
05-16-2017 05:24 AM
Hi Jarrett,
I did a new upload from Solarwinds and it's fixed.
Thanks for the support!
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