Unable to download CSPC 2.7 from command line

[Michael Percival]

Trying to run 'download sp-30.0.0-0-0-lnx64' from the command line logged in as admin, after I accept the license agreement, I get the following error:  execute % Error occured while executing command.  I just downloaded and applied 2.6.3 last week using this method and it worked fine.

[Michael Percival]

I have resolved this on my own.  I had to download jeos-20.1.2-0-lnx64.zip and manually install it first.

[Paul Gaydos]

Once logged into root on CSPC, how do you copy the file from an ftp server to /opt.  The directions from Cisco states...

4. Create or choose a temporary directory to store the image 

5. Copy the downloaded component to /opt.

6. Apply JeOS using the below command (installation runs in background)  /opt/LCM/bin/lcmagent-apply.tcl JeOS jeos-20.1.2-0-lnx64.zip

[Michael Percival · Accepted solution]

Hello Paul,

I used WinSCP to copy the file from my computer to the CSPC.  I SSH to the collector and logged in as collectorlogin.  Did the su - command to switch to root.

- cd /

- mkdir temp

- chmod 775 /temp

Launched WinSCP and logged in as collectorlogin, choosing SCP as the file protocol.  Copied the jeos file from my computer to /home/collectorlogin using WinSCP.  SSH back into the collector as collectorlogin and do su -, then cd /

- cp /home/collectorlogin/jeos-20.1.2-0-lnx64.zip /temp/jeos-20.1.2-0-lnx64.zip

- cp /temp/jeos-20.1.2-0-lnx64.zip /opt/jeos-20.1.2-0-lnx64.zip

Then I was able to run /opt/LCM/bin/lcmagent-apply.tcl JeOS jeos-20.1.2-0-lnx64.zip

I know this is probably way more steps, but I am not a linux guy, and I could not directly copy the file from my computer to /opt using WinSCP.

After that jeos update was applied, then I was able to download and install sp-30.0.0-0-0-lnx64 from the command line of the collector logged in as admin.

Hope this helps.

Mike

[Paul Gaydos]

Thanks for the help Michael!

Using WinSCP and your directions worked like a charm.  I was able to install jeos-20.1.2-0-lnx64.zip and then upgrade to sp-30.0.0-0-0-lnx64.  I have been struggling with this a couple of a weeks now and glad to get it upgraded.  Now running CSPC 2.7.

Paul

[usuee]

Please tell me where you found the sp-30.0.0-0-0-lnx64 file.  I need to download it and transfer it to my collector that does not have internet access.