Need help with Customer access issue with their SNTC Portal - cant log in

[pcumming]

Can someone please reach out to me to help with a customer SNTC portal access issue. Customer has no current access to their SNTC portal and a user has left and they are looking for confirmation of users setup in portal as well as who has Delegated Admin rights.

Will provide customer details once I have been contacted

Thank you

Pete

[adias]

If you need Cisco internal support for a Core SNTC customer, you must engage with the Cisco employee SNTC community, if you are engaging in the behalf of a Cisco customer that retains a SMART ASSIST CONTRACT the customer must open a case with TAC

[pcumming]

please direct me to the Cisco employee SNTC community.

[adias · Accepted solution]

That being internal contact me on Cisco Internal tools it cannot be posted here