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new user cannot access SNTC portal

Michael Philip
Level 1
Level 1

I’m a new user to the SNTC portal and don’t completely understand the support for the portal. I contacted Entitlement and  it appears I am entitled to SNTC access as I have a number of Smartnet contracts but as I do not have any contracts that have AMSS,AMST,SPADV or PNSAS so I cannot log a case with SNTC TAC to resolve my issues accessing SNTC

1 Reply 1

juanfsan
Cisco Employee
Cisco Employee

Hi Michael, I would like to ask what the question is? I read a statement, do you need to create a case for SNTC TAC support?