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No access to the services.cisco.com portal

botezatu
Level 1
Level 1

When we try to access services.cisco.com, we're redirected to https://www.cisco.com/web/fw/tools/ssue/apps/ssueap2.0/prod/#/promo   We cannot access also the Cisco Services Access Management . I guess that no one in our organization is anymore a delegated administrator as our DA left the organization.

6 Replies 6

Suchita Shewale
Cisco Employee
Cisco Employee

Hi George,

 

Thank you for creating the post. I will check the information provided in private message and get back!

 

Regards,

Suchita

Suchita Shewale
Cisco Employee
Cisco Employee

Hello George,

 

Based on the details provided it does not look like your company is registered with SNTC yet.

I was not able to find any SNTC or DA roles on the CCO ID that was provided.

 

You may want to follow SNTC self registration which will allow you access the portal.

Here are resources that will help you with onboarding ->

SNTC Getting Started

Portal Onboarding Guide

 

Regards,

Suchita

Hi Suchita,

 

I registered for SNTC sometime last week.

 

George

Hello George,

 

Thank you for this information. I verified onboarding activity for your userid and see that your request was forwarded to internal team for further review and manual onboarding. I have reached out the team requesting status and will share the updates at the earliest.

 

Regards,

Suchita

Hello George,

 

The internal team has completed the onboarding and you should now be able to access CSAM tool and SNTC Portal.

Please give it a try once more and let us know if there are any issues further.

 

Regards,

Suchita

 

 

Thank you very much, Sachita.

Highly appreciate your help!

George