No data show in portal SNTC

[JoseHenriqueSTJ]

I upload it my SNTC the upload done with start and end processing date, but no result shown in SNTC .

My collector: CSP0009025784
Contract: 95670808

CCO: JoseHenriqueSTJ

Screen Below:

[Lynden Price]

Under application settings, are you looking at comprehensive view?

[JoseHenriqueSTJ]

I set up for comprehensive view, but still does not submit the contracts.

Screen below:

[tfitch]

Hello Jose,

Your contract data is showing in the portal so you do not have to keep uploading the collector. The upload processing on the attached image has now completed.  There are about 8 contracts against the installed base, including the one you have referenced.

I do not know if this is the problem but I would suggest logging out of the portal, clearing the browser cache/ history and then logging in to the portal again. I also suggest using Firefox browser. If this does not change the symptoms then try to re-select the portal language setting, even if you are using the default of English.

Regards, Tim

[JoseHenriqueSTJ]

Hi,

I accessed the portal through Firefox, but it still does not show the contract data

Screen below:

[JoseHenriqueSTJ]

Dears,

I still do not see the properties of the associated contracts.

Regards,

José.

[JoseHenriqueSTJ]

Dears,

I still do not see the properties of the associated contracts.

Regards,

José.

CCO: JoseHenriqueSTJ

contract: 95670808

[JoseHenriqueSTJ]

Dears,

I still do not see the properties of the associated contracts.

Can you please help.

Regards,

José.

CCO: JoseHenriqueSTJ

contract: 95670808