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outdated CSPC message and Cannot delete old CSPC entitlement

eklaczko
Level 1
Level 1

‎04-29-2019 10:23 AM

I cannot delete an old entitlement from the portal.  CSP0009020224 has been decommisioned for a while.  I have updated our CSPC to the latest version but I am still receiving this error.  I'm thinking it is due to this old entitlement.  Has anyone else had this problem?  Thanks, Eddie.

 

collector image.PNG

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3 Replies 3

Supriya Patel
Cisco Employee
Cisco Employee

‎04-29-2019 11:29 AM

Hi,

 

The certificate that you are trying to delete from SNTC portal, was that created by using your CCOID?

 

Thanks,

Supriya

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eklaczko
Level 1
Level 1
In response to Supriya Patel

‎04-29-2019 11:43 AM

No, it was created by someone else.  This person has moved on and I have taken on administration of the CSPC and this portal.

Eddie.

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Supriya Patel
Cisco Employee
Cisco Employee
In response to eklaczko

‎04-29-2019 12:50 PM

Hi Eddie,

 

Please refer below enhancement.

 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvi28631/?reffering_site=dumpcr

 

Thanks,
Supriya

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