I have a customer with a collector that needs to be linked to their parent company's portal.
Forum Posts
Resolved! Problem with panel Contract Management
Hi: I have the next problem, when i contract management select panel, appear this windows: best regards
Hi: My problem is that only one contact i see on the portal, how i can see all contract of the devices? this is a issue? thanks. Best Regards.
I have started the upgrade of CSPC from version 2.6.1 to 2.8. The furthest I got was putting in the command /opt/LCM/bin/lcmagent-apply.tcl JeOS /home/collectorlogin/<jeos patch> on the installation of the JeOS_Patch_To_Enable_ASD.zip. Now I am unabl...
Resolved! Alert on portal SNTC version CSCP
Hi: I upgrade CSCP to version version 2.8.0.1, but each time enter at SNTC portal, appear the attach alert. That is okay? or how to remove this alert? thanks. Best Regards.
For whatever reason, it would seem the below thread is considered closed:https://community.cisco.com/t5/smart-net-total-care-portal-and/missing-data-with-latest-uploads/m-p/3748055and CSCvn48271 is being considered fixed. Per the request at the end ...
Hi: I implemented CSCP, and i see alerts, summary of devices, but i can´t see the contract of devices for know if expires. thanks. Best Regards.
Pulling a custom inventory report for a customer and it's showing 2 collection dates, one in June and then the latest one. I have the report preferences set to only show latest, not comprehensive. I do not believe I've even see this before with any...
CSPC 2.8 in-product help and its manual do not state the full path for the seed files. From my investigation, it seems these files should be placed at /opt/cisco/ss/adminshell/applications/CSPC/data However, when i try to access this directory th...
In the alerts tab, I can not change any of the conditions of the alerts status (when i select Actions tab - "Select a Row" or "Select 2 or more rows to", I can not select anything inside them). i need help with this problem, thanks
I have a customer who needs assistance with the following 2 queries. Query for serial number to instance ID mapping. And then to leverage the SN2Info API once the instance ID is known Can someone help? Thanks, David
Having same issue as https://community.cisco.com/t5/smart-net-total-care-portal-and/upgrade-to-cspc-2-8-stuck-on-quot-apply-in-progress-quot/m-p/3736801#M9330 but my output from /opt/LCM/tmp # ls -alrthtotal 2.9G-rw-r--r--. 1 casuser casusers 1.9G ...
Hi Experts, So, Managed nodes = Live Nodes + Unreachable Nodes I would like to get more information on Unreachable nodes. What are they ? I did exported all the unreachable nodes and ran a ping sweep on them. Some of them responded to the pin...
Hi: I need know if this wrong is a bug or really not permit a special character I have the last version of CSCP 2.8.0.1 Thanks. Best Regards.
Hello, I discovered the Controller by the virtual IP of the cluster. And then the controller is not showing up in CSPC. for details, the controller is a virtual one, with 2 nodes. I already configure the snmp access. Regards, Julien Dymon
