Partner Support Coverage information missing

[alanpimentel]

Hi there,

My customer has some devices covered by partner's support (PSS). At the customer inventory, the information about these devices do not show information like: contract number, service level, start date and end date, at the "Contract No" column shows the information "partner branded contracts" but no information about start or end date. It's that correct? SNTC Portal doesn't recognize partner support information?

Regards

[madhushr · Accepted solution]

Hi Alan,

We have acknowledged your post and we will surely assist you. Please share the below details to my Personal Message (PM) to check further.

Company name:

Party ID:

CCO ID:

Contract number:

Thanks and Regards,

Madhusha R