08-08-2017 01:16 PM
Since the last upgrade I can no longer access the portal. This is very similar to what rdessert posted on Aug 2: "When I access https://services.cisco.com it brings me to the login page, I login and it redirects me back to the login page. I'm apparently stuck in loop. The portal will actually flash in the background for a second before I am once again redirected." Please resolve.
Thank you
Solved! Go to Solution.
08-09-2017 02:22 PM
Hello John,
We have applied the fix today. Could you please access portal and let us know if you still face issue?
Regards,
Suchita
08-08-2017 02:02 PM
Hello John,
Your issue appears to be a bit different. Please allow us some time to review and will get back with next steps.
Regards, Suchita
08-08-2017 02:32 PM
Thank you Suchita for looking into this. Much appreciated.
08-09-2017 02:22 PM
Hello John,
We have applied the fix today. Could you please access portal and let us know if you still face issue?
Regards,
Suchita
08-09-2017 02:27 PM
Hi Suchita-
Yes, the fix worked. I can now access the portal again.Thank you for taking care of this.
Much appreciated,
John
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