Portal Access Loop

[steve43]

We are running into an issue where users are not able to log into the SNTC portal. The users have been granted access in the SAM and assigned user roles. When they try to login they get redirected to the registration page. They follow the registration process and then it says you already have access and starts them over.

[Jarrett Pomeroy]

Hello Steve,



Can you send me a private message of the user CCO ID's having the issues?



Thank you,

Jarrett