Problem upgrading CSP to version 2.6

[gustavocaraballo]

When I try to load the upgrade patch file I got the following error on the screen:

Patch File Upload operation failed: /opt/cisco/ss/adminshell/applications/CSPC/webui/tmp/patches/jeos-20.0.0-1-lnx64andsp-3.0.7-0-0-lnx64.zip (No such file or directory)

What his mean, and, if possible, how I can fix it?

Thank you

[Lynden Price · Accepted solution]

If you run "show download" does it show that the patch was downloaded successfully?

[gustavocaraballo]

I try to download the file using the GUI, and that is the message I got. The file is in my laptop, in the desktop.

[Lynden Price]

What is the output you get from the "check update" command?

[gustavocaraballo]

This command is not recognize in the command prompt of the VM server

[Lynden Price · Accepted solution]

What is the collector version? You can find this by running the "show version -d" command.

[gustavocaraballo]

This command is not recognize in the command prompt, no even using root user. In the GUI, in help, about, it said Cisco CSP collector 2.5 , with patch 2.5.1.6

[Lynden Price]

What is the filename of the image you deployed?

[gustavocaraballo]

SNTC-CSPC2.5.2.1-OVF10.ova

[Lynden Price]

Could you SSH into the collector using the "admin" username? Those commands should be recognized in the admin shell. They will not work in the Linux command line.

[gustavocaraballo]

Thank you for your help. This is the sh version -d command.

admin# sh version -d
Build-name : PSS CSPCServer 2.5.1.6

Package-type : ServicePack
Version : sp-3.0.6-0-0-lnx64
Component : Data Pack
Version : RP3.23_PSS
Component : CSPC SE Add-on
Version : 1.1
Component : CSPC Base
Version : 2.5.1.6
Package-type : JeOS
Version : jeos-3.0.6-0-lnx64
Component : Serviceability
Version : 1.0.9
Component : ConcsoTgw
Version : 1.4.6.2
Component : Jetty
Version : 7.1.0
Component : AdminShell
Version : 1.0
Component : Hardened CentOS
Version : 6.7 patch#0

I also did check update, below the results:

admin# check update
Connection with server for Software Updates is currently disabled.
Please use "conf server enable" command to enable it.

Command execution aborted because of above condition.
admin#
admin#
admin# conf server enable
This operation will enable connection with server for Software Updates.

CCO Id :
Invalid input - exiting the configuration

[Lynden Price]

Are you sure you deployed "SNTC-CSPC2.5.2.1-OVF10.ova"? The output above shows the image as "PSS CSPCServer 2.5.1.6"

Thanks,

Lynden

[gustavocaraballo]

That is the file I install first, them , when they were available, I apply the following patches, in the order they were apply:

- cspc_cp_2.5.1

-cspc_cp_2.5.1.4

-RP3.23_PSS

-cspc_cp_2.5.1.4

-cspc_cp_2.5.1.6

[Lynden Price]

I think you may have accidentally installed the wrong patches. Those are the patch files for a PSS collector. Do you have the PSS service or SNTC? If you are using PSS, then you will need to deploy a PSS OVA, and then the patches should work.

[gustavocaraballo]

I have SNTC.

So, what you suggest, remove all the current patches ?