Problem with associating, contracts with CCO id!

[jeff.oak]

I need help for binding contracts in the client's CCO id.

Already installed CSPC, I need to create the SNTC portal but I can not associate the contracts.

The message appears, the company name does not match a qualifying company in the contract, or the email address of your Cisco account does not match the email domain requirements of a qualifying company in the agreement. I can in private message send the print-screen.

[tfitch · Accepted solution]

Hello Jeff,

We have a video that explains how to associate the contract and CCO User ID: https://www.cisco.com/c/en/us/support/services/sntc-portal/video-resources.html?videoId=5384974006001

Also the link to update your profile is here: https://www.cisco.com/c/en/us/support/services/sntc-portal/video-resources.html?videoId=5384974006001

Hope that helps.

Regards, Tim