Smart Net Total Care Portal and Collector Discussions

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Hello,   I am try do registration SNTC portal for one customer with your account. But, I received warning that the contract is not registered to profile. However, the contract is already registered for customer profile.   Someone can help?   Thanks!!...

Is there a problem with upload processing?  This collection was uploaded Dec 8, 2018 5:53 PM (US Mountain Time) and it still hasn't started processing.  Is there a known problem?   transport_20181208T165304250-0800_9999002002119_CSP0009024868_CSPC   ...

A CSPC run 2.7.4 with scheduled upgrade. Now it stuck on "Apply-in-progress" for more than a month(see below outputs). A reboot did not make any difference. Also tried unsuccessfully the steps in: