Problems Configuring CSPC 2.7 - no value in "All collection profiles" dropdown under "Add Upload Profile"

[RajarshiDasgupta]

Need some help with configuring the CSPC collector 2.7.

Getting the following error message while submitting -

When I try to put value in "All collection profiles for service" - the drop down shows no value whatsoever.

Can any one recommend a solution to this?

[brawall]

Can you check your collection profiles and make sure they have "smartnet_total_care" entered as the Service Name.

Thank you,

Brandon

[RajarshiDasgupta]

Thanks for the quick response brandon - yes service name is "smartnet_total_care".

[brawall]

If you select Single Collection Profile in the Upload Profile do your collection profiles show there?

Can you share screenshots of collection profile configuration?

Thank you,

Brandon

[rknudson]

Was this ever resolved? I have the same issue and cannot get my collection uploaded

[jumin]

Hey rknudson,

Can you create a new post for tracking purposes?

Thanks,

Justin