Registration Page Error

[CarlosLonga0246]

I am trying to register for the Smart Net Total Care Portal and when I enter my credentials, it simply failes with:

Error

We encountered an error while processing your request. Please refresh this page or try again.

I have tried multiple browsers with no luck. Can anyone help with this?

[Supriya Patel]

Hi ,

Could you please confirm if you are using below link:

https://logcso.cloudapps.cisco.com/logcso/#/

As well, please provide me CCOID, contract, SN and company name via private message.

Thanks,

Supriya

[Supriya Patel]

HI,

Other user from your company did self-registration and became DA so request DA to assign further role to yourself. I have provided detail information via private chat. Please do let me know if you have any question.

Thanks,
Supriya

[pesnider]

I'm having a similar problem. Every time I try to access the portal I get a message that its down and should be up shortly.

This is the link: https://services.cisco.com/

I think someone should fix this misleading message and provide accurate instructions for access.

Can someone please contact me to assist?

Thanks,

Peter

[adias]

you should post on Cisco Internal community and it is unlikely you are having the same problem as much is unlikely you are doing a registration of an account.