serial number does not appear on portal

[Alessandro Roberto Alves]

The serial number of the equipment is not appearing.

Could you please validate why does serial number is not being processed in the backend of SNT Portal.

Please find attach print.

[jumin]

Hey Alessandro Roberto Alves,

This issue may be a result of bug ID CSCvq89357.  Could you private message me the company name so I can check some details.

Thanks,
Justin