Smart Assist Service account/ smart net accessibility issue

[ankit-OMC]

once I login to services.cisco.com I get I have access and it will redirect the page but after that I get onboarding status error message and I get this message: "503 Service Unavailable" Please see attached images. Please help

[agkher]

Hi Ankit,

My Name is Agrim Kher and I would be handling your request. Please DM me the following information-

CCO ID-

Company Name-
Contract Number-

Serial Number-

Party ID-

Thanks,
Agrim

[ankit-OMC]

CCO ID- 00u4fvrvpqoAJxBMI5d7

Company Name-  Omnicom IT Group
Contract Number- 203431383 ,91545501 (there are many contracts)

Serial Number- FCW2229L14M ( one of the device SN)

Party ID- No sure

[agkher]

Hi Ankit,

We have checked the CCO ID. The Party ID is 50521.
Please let me know if you can now access the SNTC portal.

Thanks,

Agrim