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Smartnet Contracts aren't seen in SNTC

ymorkotun@mail.ru
Level 1
Level 1

‎11-20-2017 06:28 PM - edited ‎03-12-2019 07:34 AM

There is no contract management and any smartnet contracts in my SNTC portal

2 people had this problem
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3 Replies 3

Suchita Shewale
Cisco Employee
Cisco Employee

‎11-21-2017 06:20 AM

Dear User,

 

Can you please share screenshot of your portal view? This will help us to troubleshoot the issue further.

 

Regards,

Suchita

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ymorkotun@mail.ru
Level 1
Level 1
In response to Suchita Shewale

‎11-22-2017 01:22 AM

Hello! Thank you for answer.

Preview file
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Suchita Shewale
Cisco Employee
Cisco Employee
In response to ymorkotun@mail.ru

‎11-22-2017 06:34 AM

Dear User,

 

Thank you for sharing the screenshot. You seem to be impacted due to a known issue with new portal.

This is getting addressed via CSCvg72649

 

This should get resolved soon.

 

Regards,

Suchita

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