SNTC Access Issues

[smoyer]

My organization has granted me access role of "Customer User" to the SNTC portal, but when accessing the page, I get redirected to the registration page.  Can you do a manual sync to fix this for me?  It's been 6 days since it was approved.  Thanks

username - smoyer

[madhushr]

Hi User,

We are looking into the issue and will surely assist you. Kindly share the below details in Private Message (PM) to me to proceed further:

Company Name:
Serial number:
Contract Number:

Thanks and Regards,

Madhusha 

[smoyer]

This is now working.  Thanks for fix.