SNTC users added through CSAM are redirected and not in SNTC

[kc5782]

I am new to SNTC and finished setting up users through CSAM last week. They are still not showing in SNTC and when they try to log in, they are redirected to a sign up page. Please let me know if there is an additional step.

[amankha]

Hi kc5782,

We have acknowledged your post. Please provide us the following details in private message so that we can proceed further on the issue : 

Company Name:
Party ID:
CCOID:
Contract Number:

Thanks and Regards,

Aman Khan

[kc5782]

I've sent you a PM with the information requested.