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SNTC Portal not reflecting SMARTnet coverage status accurately

DougHudson2922
Beginner
Beginner

Hello,

 

I have a customer that has active SMARTnet on devices that are showing as uncovered in the SNTC portal.

 

I will provide details in a private message.

 

 

Thanks in advance,

Doug 

 

1 Reply 1

Suchita Shewale
Cisco Employee
Cisco Employee

Please send me the details of customer , inventory and serial numbers via private message.

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