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SNTC portal registration error wieth the complete address

HMChung
Level 1
Level 1

Hi, 
When I'm trying to register SNTC Portal, I got the error message as followed:

Your user profile does not have complete address. Please update your  Cisco Account profile  with the complete address.
After updating your  Cisco Account profile , restart registration process by visiting the  Smart Net Total Care registration page.
 
I tried this on Chrome and Mozilla firefox, I got the same error message. 
 
Also, on this site (Cisco Account profile), [Edit] button next to "Your Company Details" has been disable to click. 
So, I changed address on PSS, but it didn't work. 
 
Could you please help me to register SNTC Portal? 
 
Thanks.
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