SNTC registration issue

[alan.pimentel]

Hi there,

My customer is trying to do the registration at "services.cisco.com" but after the page to insert the contract number and serial number, he receive an error message saying:

"Ops! Something went wrong.. 

We are unable to process your registration request at this time. Kindly retry later. Sorry for the inconvenience"

We need some help to complete the registration, please.

Best Regards

[agkher · Accepted solution]

Hi Alan,

I have acknowledged your post and will help you to resolve the issue you are facing. Please PM me the following information-

Company Name-
Party ID-

Contract number-

Serial Number-
CCO ID -

Thanks,

Agrim Kher

[agkher · Accepted solution]

Hi Alan,

Sharing the resolution summary of the issue-

Customer needs assistance in accessing the SNTC portal.

Cross verified the details shared by the customer.

Assigned the role of the CA and DA to the mentioned CCO ID.

Customer can now access the SNTC portal

Thanks,

Agrim Kher

[ToriOK]

@agkher, I have the exact same issue. Can you help out please