SNTC uploads stalling

[DougHudson2922]

I noticed that I have multiple customers that have SNTC portal uploads stalling. I have a customer that has had an upload processing as far back as the morning of November 3rd. This is affecting both CSPC and CSV uploads.

Thanks in advance for your help!

Doug Hudson 

[Supriya Patel]

Hi,

Please private message me customer name, inventory and collector id.

Thanks,

Supriya

[Supriya Patel]

HI,

I updated you via private message for each customer. Best practice, please request customer to wait for given upload to be finished before push another upload for same inventory. Please reach back to us if any concern/question.

Thanks,
Supriya