SolarWinds collector information

[Sydney Fisher]

:  Does the Smart Net Total Care portal support displaying a device’s configuration data submitted by the SolarWinds collector?

[Lyndon Siu]

Hi Sydney,

We have a known limitation regarding this.  Currently the Smart Net Total Care portal will not display device configuration data submitted by the SolarWinds collector.

Bobby

[rchiu99]

Hi Bobby, when can Cisco SmartNet Total Care receive and see Solarwinds  NCM connector Cisco SmartAdvisor?  Thank you, Ronald

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@Lyndon Siu wrote:

Hi Sydney,

We have a known limitation regarding this.  Currently the Smart Net Total Care portal will not display device configuration data submitted by the SolarWinds collector.

Bobby

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[danielbarri]

Check at this link:

https://www.cisco.com/c/en/us/support/docs/services/sntc/solar_winds_ncm.html