11-21-2018 11:40 AM
Hello,
11-21-2018 12:15 PM
what is the deference, check the MAC Address of the device and IP and cross check from device.
11-21-2018 12:48 PM
Hi,
I can not see more details of equipment in CCW portal for compare. In CCW portal show that this equipment is other customer and other partner.
Best regards,
- Jonildo
11-22-2018 07:22 AM
Hello Jonildo,
It might be the because of RMA moves and adds to the network that the contract details have not yet been updated. In that case the wrong company will be shown.
As you are using CCW I would suggest you open a case with CCW and they might be able to help.explain.
Regards, Tim
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