True up process?

[jimmybutz]

G'morning,

My role at SHI is selling SMARTnet but I do not have access to most of Cisco's resources in this regard which handicaps me.  My question is 'what is the true-up process for SNTC'?  I have found info on line re. Smart Care but not SNTC.

  Thanks,

            JPB.

[npicard]

Hello Jimmy,

I have contacted your PSDM, Steve Strachan and he will reach out to you directly to address your inquiry.

Thanks,

Nathalie