Unable to access SNTC portal

[LGSS-Networks]

Hello,

I'm setup as the customer admin for our site, but i'm unable to access the SNTC portal. If I go to services.cisco.com, it redirects me to the page saying "You do not currently have access to Smart Services Connection. You must be entitled to at least one Smart Services contract to request access." Can someone please advise what I may be missing? Thanks

[neharani]

Hi, 

I hope you are doing good.

I am in charge of this post. I will work on this for further troubleshooting. Please share below details in personal message:

Company Name:

Contract number:

Serial Number:

user email id:

User CCO ID:

Party ID:

Thanks & Regards,

Neha Rani

[neharani]

Hi, 

I have received the details from you but there is a mismatch in some of the details, can you please cross verify the shared details that I have asked for in a personal message and get back to me so that I can provide the access to SNTC?

Thankyou!

Neha