ā03-19-2024 05:33 AM
When I try at access the SNTC portal thru Firefox or Edge, it takes me to the page momentarily and then loops me back to the registration page. I have had my account approved since MAR 15th. Any assistance would be greatly appreciated.
CR Party ID: ?
Company Name: USDA ORDER
CCO ID of the user: 00ub67zqsupJ07IwE5d7
Contract Number associated with CR Party ID:?
Thank you for any assistance you can provide.
ā03-19-2024 07:15 AM
Hello Brent,
I hope you are doing well.
Thanks for the information provided. I reviewed it and noticed that you were granted the Customer User role yesterday.
It usually takes 24 to 48 hours to gain access to the SNTC portal.
I want to mention that there is a bug affecting the CSAM data to be synchronized to the SNTC portal. I will request that the recent changes be manually synchronized in the backend.
I will monitor and let you know as soon as the changes are synchronized, so you can verify your access to the SNTC portal again.
Best Regards,
ā03-19-2024 09:27 AM
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