Company mail Id to delegate administrator accessITSS.L2.Network-Security@internationalsos.comCR party ID 313514983Some of the active Smartnet Contract numbers are 205448022; 205479477; 205484599I was thrown below error.Sorry, we have encountered a te...
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Hi, I am having trouble logging into the SNTC portal. I have recently been given access, but it keeps redirecting me to the registration page. If I try to register, it tells me I already have access, and redirects back to the registration page. How c...
As described in another thread where this issue occurred, I was provisioned access to Smart Net Total Care (on 7/18) and despite that I am unable to access the platform. Could I please receive assistance on this issue?I can provide any necessary iden...
I would like to get Smartnet coverage information via the Cisco API. I need to generate the API key using my client_id and client_secret. However, I don't know where to set up or register my client_id and client_secret. Can you direct me to the right...
Hello,I had my profile associated with a company, and i wanted to remove the association so i went to the partner self service portal and removed my association, the tricky thing here is that after having the usernames login canceled by Cisco i use t...
I just redeployed 2.10 VM on Hyper-v ... it took ages to completeNow I need to reset webUI admin user, via CLI on CSPC 2.10 - doable ?Someone other than med sat the initialt password, as Im meet with a login but not a pw create loginI have full acce...
Hi Cisco team,I'm trying to access the portal and smart service but seems we don't have any company administrator available or probably left company.Can you assign me as new DA ?Also when I try to register in the portal, I get this message:"Your user...
Good afternoon,My API calls to apix.cisco.com are failing, is there an issue with it? I am able to get my token but not able to make the actual API call. This had worked previously, my applications are active and my key is valid. Thank you,Leonard
Our Delegated Administrator is no longer with our company. How can I make myself the new DA for our company?
Good morning,I Have issue generating certificate since we have access to the portal on April. At that moment I was told that there was a Bug. But today still the same error could anyone help me?WA applied:1. all browsers and mode were tested : same ...
Resolved! CSPC 2.10 GUI password reset
Hello, I am having a problem accessing the Cisco Collector portal because my password has expired.Is there any way to recover it?I have console access with root, administrator and the Collector user.I thank you in advance for your prompt help.
On the Cisco Commerce Subscriptions & Services web portal at https://ccrc.cisco.com/ccwr/ec-portalthe help address given emea_renewal@cisco.com bouncesAction: failed Final-Recipient: rfc822;emea_renewal@cisco.com Status: 5.0.0 Remote-MTA: dns; alln-m...
Hello, We have a newly installed CSPC 2.11 that is successfully running collection jobs but is failing when attempted to upload the collection data to our Smart Net Portal. Any help would be appreciated. Thanks,
